LL
Lisa LaGrow
May 23, 2026
I needed a form for the DMV (not Michigan) for license renewal so scheduled an eye exam. When I arrived, one employee on the phone, the other said may I help you. Yes, gave her my name, said I had an appointment at 1000 and that I would need this form filled out, please, and was handing her the form I brought. The other employee, on the phone, interrupted her colleague who was responding to me with, “those forms are in the bottom drawer”. I tried multiple times to say, no, I need this form, but she continued to interrupt both me and her colleague who I was attempting to speak with. I then interrupted her, and spoke over her, no, I don’t need a Michigan form, it’s for another state. Despite still being on the phone (was she on hold?) she took the form, said, well I don’t know if the doctor can fill this out.
Went back to the doctor I assume, came back and said, the doctor can but won’t because of your attitude. I was surprised, since the only attitude was this incredibly rude employee who doesn’t let the customers speak but took my form and left, amused, and quite pleased I didn’t give this business any money.
Looked online quickly, made appointment for America’s Best down the street. They got me in, only $69 for an eye exam, even better $95 for eye exam and two pairs of glasses, so I have two new pairs of reading glasses. Everyone there, from front desk staff, to optician to the doctor had very friendly “attitudes”. Just go to America’s Best.