Question 1

What should I bring?

Accepted Answer

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Question 2

Do you accept vision insurance?

Accepted Answer

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Question 3

Do you offer measurements and adjustments?

Accepted Answer

Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.

Question 4

Do you accept returns and exchanges?

Accepted Answer

Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.

Question 5

Do you offer gift cards?

Accepted Answer

So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!

Question 6

What should I bring when visiting Warby Parker Old Port?

Accepted Answer

You only need your eyes to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription and any FSA or HSA cards for payment. You can also browse without a prescription or book an eye exam at most locations.

Question 7

Does Warby Parker Old Port accept vision insurance?

Accepted Answer

Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan. Details are available on their insurance page.

Question 8

Can I get measurements and adjustments for my eyewear at Warby Parker Old Port?

Accepted Answer

Absolutely. The store takes all optical measurements needed, and an optician is available for frame adjustments. All frames come with complimentary lifetime adjustments.

Question 9

What is the return and exchange policy at Warby Parker Old Port?

Accepted Answer

They offer a 30-day, hassle-free return or exchange policy on eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened.

Question 10

Are gift cards available at Warby Parker Old Port?

Accepted Answer

Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for immediate use.

Question 11

What are the store hours for Warby Parker Old Port?

Accepted Answer

The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Question 12

Which brands does Warby Parker Old Port carry?

Accepted Answer

They carry various brands including Warby Parker, Acuvue, Air Optix, Biofinity, and others, offering glasses, sunglasses, progressives, and contacts.

Question 13

What nearby places can I visit before or after shopping at Warby Parker Old Port?

Accepted Answer

Nearby, you can visit Starbucks or Bard Coffee for a coffee break, or enjoy shopping at Urban Outfitters and Blanche + Mimi gift shop. Tommy's Park offers a nice public plaza for relaxation.

Question 14

Are there any nearby services that complement a visit to Warby Parker Old Port?

Accepted Answer

Yes, you can visit Present Moment Bodywork for massage therapy or Andiamo Salon for hair and makeup services, both located nearby to enhance your day.

Question 15

How can nearby public transit or landmarks help me find Warby Parker Old Port?

Accepted Answer

Warby Parker Old Port is located in the vibrant Old Port district of Portland. You can use landmarks such as Tommy’s Park or visit popular cafes like Starbucks nearby as reference points to find the store easily.

Warby Parker Old Port

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