Hannaford Pharmacy

Reviews

• DW

  Dan Wirtz

  May 12, 2026
  1.0
  My Wife needed an immediate prescription filled, the prescription did not seem to show up in their system (presumably not their fault) but she had to keep calling to see if it had arrived as they were closing soon. As it approached their closing time they were not answering and were obviously forwarding her calls to the "High call volume" message without picking up. We know this because we had our son call with his phone (a completely un-related number and and name) surprise, surprise they answered immediately! And guess what they had suddenly recieved the scrip and he could rush right over and grab it. We wereflying out in 6 hours to go overseas. It is a very common medication, and with this genetic disease the attacks come on quickly and severely with no warning.
• KC

  Kim Crabtree

  Nov 25, 2025
  1.0
  If it were possible to leave negative stars that would be my rating. The pure incompetence of this pharmacy staff is staggering. My six year old special needs sons medication was called in, due to it being a controled medication there is a specific date that it can be filled (3 days prior). I always make sure to give plenty of time for things to go array such as the mandatory prior authorization, out of stock, ect.....I called the medication in 8 days ago with a note that there was a change in dosage. At the correct pickup date (Thursday) I tried to pick up my son's medication, was told it was too early and couldn't be picked up until the following week. At this point my son had one tablet left, we ask if they were filling the correct dosage to which they were not. The pharmacist had to order in the correct supply and we were told to come back Saturday to pick up. Not a big deal we would just medicate my son a little later than normal. We tried to pick up Saturday to find out the pharmacy ordered the wrong dosage and the medication wouldn't be ready until Tuesday. Today is Tuesday, Im currently sitting outside the window and have been for nearly 40 minutes waiting on this prescription because they are determined to be petty and make us wait. The customer service has been horrific and being a former pharmacy technician in both a retail and closed for atmosphere I know exactly how long it takes to fill a priority order. If we are able to pick up today it will be the last time I EVER visit this location for ANYTHING. I sincerely hope that the crew in the pharmacy get a lesson in customer service and customer retention. I would strongly advise using a different pharmacy unless you like being spoken to like you are beneath them.
• LK

  Laura Kenny

  Sep 6, 2024
  5.0
  Service is quick and easy. Staff has been great, even when I had some issues switching from an out of state pharmacy and new insurance. Thank you!

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