University of Maryland St. Joseph Medical Center

Reviews

• EC

  Earl Chinn

  2 days ago
  4.0
  Full props for Dr. Francis Demuth in the ER. A very kind and considerate physician in spite of a hectic schedule. Deduct one star for the wait time , 9 hours. Got there at 3 pm and wasn't seen until after midnight. Dr. Demuth's shift started at 11pm
• EA

  Empress Auset

  3 days ago
  1.0
  Do NOT go to this emergency room if you have a serious injury. I came here in excruciating pain following a car accident and was treated with complete hostility (because I know my rights, and asked for the E.R. Charge Nurse) and a severe lack of professionalism by CRNP Marcus Dana (whom he kept prancing around and everybody was calling him a Doctor when he is NOT and refused proper test because "it costs too much" and " he had to call people to come in" etc.!), while the Floor Supervisor, Charge Nurse Carol Hasson, RN, stood by and did absolutely nothing to intervene. Despite my severe and worsening symptoms, they refused to perform necessary diagnostic imaging, denied my request to be transferred to a higher-level trauma center, and discharged me in an unstable condition. To make matters worse, the nurse practitioner completely failed his duty of care by refusing to go over my scan results with me before forcing me out, and he handed me an impossible discharge instruction telling me to follow up with an outpatient doctor "in 1 day" on a weekend night when offices are completely closed. Because this facility completely failed to stabilize my crisis and left me without real medical help, I had to go straight to the R Adams Cowley Shock Trauma Center immediately upon leaving their building just to receive safe, appropriate medical care. This place is dangerous, negligent, and completely lacks basic patient compassion. They both need to be FIRED, true DEIs. Also, I literally witnessed a nurse when changing a pillow from the room in the back, put the pillow on top a nasty TRASH can, then put a pillow case over it and put it on the bed!
• JK

  Jenny Kassan

  Sep 19, 2026
  2.0
  At first, things were pretty good. I went to the ER and very quickly got a CAT scan. Then they put me in a room. At some point they moved me out Into the hallway. Meanwhile, I hadn’t eaten anything since breakfast and it was late afternoon. I started asking for food, but no one gave me any. Luckily, I had brought a water bottle with me so at least I had some water. Then they brought me into a different area where at least I was separated from the mayhem by a curtain. However, it was very noisy. By this time, I had been there for about five hours. Still no food. I was getting very hungry so I asked a staff member if I could get any food, even if it was just some crackers. She said she would bring me crackers but she didn’t come back. After a while, I pressed the call button again and eventually she came back and asked me what was wrong. I said were you able to get some crackers? And she said why did you ring the bell when I told you I would bring them to you? Also, at some point I had told them I needed to go to the bathroom so they disconnected my EKG. After I came back from the bathroom, I reminded the staff member that she needed to reconnect the EKG. She got annoyed and said I’ll do it in a second or something like that. But I remained unconnected for several hours. Finally, she brought me some graham crackers and saltine crackers plus a small container of jiffy peanut butter. It was all very unhealthy and tasted terrible but I was very hungry at that point so I ate it. A little bit later, they brought a tray of food. I told them I was a vegetarian. The tray included chicken. The same staff member scoffed and said well it’s gonna take a while to get you a vegetarian meal. Quite a while later, they brought another tray. This one had fish. I said I was a vegetarian again and they said oh that’s too bad. The kitchen is closed now. So I did not get anything to eat that night. Finally, after many hours in the ER, I was brought to a room. Things went pretty well after that. My phone had died and I had asked several people lend me a charger, but no one could. So when I was discharged, I could not call a rideshare to come pick me up. The staff told me to go to the front desk on the ground floor and they could call me a cab. When I got there the front desk, staff pointed to a phone with a piece of paper taped to the table with a phone number for a cab company. I called the cab company, but the number that was there did not work and there was no way to reach anyone to call a cab. A couple staff people thought I must have done something wrong but when they tried to call the cab company they couldn’t get through to anyone either. I asked the people at the front desk to help me connect with a cab, but none of them did anything to help. Luckily one of the staff members from the fifth floor where I had been staying told me that she had a phone charger and I could go back to the fifth floor to charge my phone so that I could call a rideshare. So that is what I did. So between the time I was discharged and ready to leave and when I was finally able to leave, ended up being over half an hour because the front desk staff refused to help me get transportation. I was told that there was a social worker on staff who could have helped me, but no one could find that person.
• KP

  Kaila Poinsatte-Jones

  Sep 1, 2026
  5.0
  Fantastic experience (as much as it could be) for my husband going through the ER and then into admission. To start, the ER was great. Have been to ERs before, but processing triage to visit was quicker than most. Staff was phenomenal, especially Dr. Vanlandingham. His bedside manner was superb, methodology was thorough, and he walked us through everything he was thinking and concerned about with my husband’s case. I’m used to ER practitioners being somewhat rushed and quick to visit and go, but that was absolutely not the case here. He also made a recommendation for my husband to stay overnight, which ended up being an excellent call as his was experiencing acute kidney damage that required 3 more days in the hospital to recover. I don’t like thinking about what would have happened if they had sent my husband home. During our stay at the hospital all of the staff was friendly, experienced, attentive and respectful. Particular shout out to Alicia - night shift nurse in the 7th floor. But all of the nurses and staff were fantastic. Dr. Downs-Seegren was our attending physician and was great at walking us through what was going on with my husband and collaborating with us rather than dictating. Thank you St. Joseph Medical Center for taking such great care of my husband.
• VV

  Vickie

  Aug 28, 2026
  5.0
  My husband had open heart surgery here…. The nurse he had was fantastic….very kind and helpful

Frequently Asked Questions About University of Maryland St. Joseph Medical Center