UM SJMG Maternal-Fetal Medicine Perinatal Center

Reviews

• TA

  Taylor Arrabal

  Aug 15, 2025
  4.0
  I would absolutely give this place a 5-Star review if it weren't for their Front Desk staff. Anyone beyond the front desk team that I have dealt with has been wonderful (all nurses, lab techs, ultrasound techs, students, and doctors - have ALL be more than wonderful!!). They have all made me feel comfortable, addressed all of my concerns, went above and beyond, and have just overall a great bedside manner. As for the Front Desk staff... I have been there for about 3-4 appts? Plus have called in a few times to chat with the front desk staff, and every time, whether over the phone or in person, their customer service is terrible: Staff on their phone and couldn't bother to look up upon arrival, greeting is barely a greeting (no hello or how are you), monotoned muttering voice, etc. It honestly sounds to me like they all don't want to be there and certainly don't want you to be there either, let alone talk to you. Otherwise, I would definitely give this place a 5-star review. If you can get past the rude front desk people, it's worth booking your ultrasounds here!
• JR

  Jane Ranken

  Sep 5, 2024
  1.0
  I have called both the Towson and Bel Air locations, multiple times a day, since last Friday and not gotten through, nor a single call back, in regards to setting an appointment for my anatomy scan. Really, really disappointing and frustrating. Towson is always on lunch apparently.
• MB

  Melanie Barnes

  May 31, 2024
  1.0
  I despise having to try to get an appointment at this place. You can't ever get anyone on the phone at Bel Air or Towson. Bel Air has a voice-mail that says "don't leave a message, our voicemail isn't monitored, call back during business hours". But I continuously call during business hours and keep getting the same voicemail. At Towson, it goes straight to voice-mail and they are always "at lunch". This isn't just a one time thing. I have had to schedule here before a few months ago and it was equally bad.
• LS

  Laura Sirkovsky

  May 20, 2022
  1.0
  The one star review is specifically for one employee, Debbie Shapiro. She is an ultrasound tech at the perinatal center and needs to seriously bone up on her bedside manner. I have had the misfortune of seeing Debbie around 4 or so times during my pregnancy. For background, this is an IVF pregnancy and I have had to go in for more scans than the average pregnancy, in addition to having to go in for bleeding. During said visit, I was incredibly upset as they would not allow my partner into the room due to covid restrictions (even though he was allowed to wait in the hall). As I was crying she berated me for wanting him in there and kept reiterating "okay but why are you upset". Until I finally had to explain that this had taken us 4 years to get pregnant and it is a normal human emotion to want your partner with you for upsetting and traumatic events. She still showed zero sympathy. In addition at other appointments, she will not walk you through what she is doing. I am 37 weeks pregnant and had to go for another scan and she started stabbing my stomach with the ultrasound wand and I had to ask her what she was doing "I am trying to wake up the baby". When I told her I had brought a snack for this reason, she shut me down 3x and kept prodding my abdomen which was highly uncomfortable and was not working (we sat there for nearly 25 minutes watching the baby not move on the screen) until I finally said that I would have some of my snack to get the ball rolling, and low and behold it did. I asked her to check the weight of the baby and she refused. Instead, she asked me what they weighed last time and attempted to do mental math to figure out what they would weigh now. Earlier in my pregnancy, my husband was unable to make a scan and I asked to record part of it and she told me I was not allowed to record anything (I have recorded with every other tech except her). She is incredibly stuck in her way, does not seem to care for the patient, and in all honesty, should likely find a career where she is not working with pregnant women. 0/10 would recommend her. If you do end up at the perinatal center, please ask for Angie. She is amazing and is everything that Debbie is not.
• TG

  Tiara Glover

  Jul 27, 2021
  5.0
  Pleasant, helpful, always available to answer questions.

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