UM SJMG Maternal-Fetal Medicine Perinatal Center

Reviews

• SP

  Sona Pugh

  May 30, 2025
  5.0
  I don't understand the negative reviews because my experience here was great. I had Angela as my sonographer and Dr. Cootauco as the doctor who reviewed my results. Angela was so sweet and kept me informed and comfortable through the whole ultrasound, and Dr. Cootauco was extremely knowledgeable and took the time to explain everything in depth. Looking forward to visiting this location again throughout my pregnancy.
• AR

  Anna Rung

  Jul 26, 2024
  2.0
  I'm also going to complain about the tech, Katrina, when I went in for my fetal echocardiogram for my high risk pregnancy. She was not personable at all and super jabby with the ultrasound probe. I had to keep telling her it hurts where she was basically jabbing my stomach. She barely apologized and just asked if I had had a c-section which I have, and that's where she was jabbing me. I mean, it's been a few years but you can still see the scar, which she would have seen if she had even looked. She tried a different probe that was less painful but her bedside manner was still quite off-putting and rude. Look, I get it if you're having a bad day, but don't take it out on your patients, especially when you have a patient focused career. Gave 2 stars because everyone else has been nice, front desk, doctors, and other nurses. Sorry that one person ruins it all.
• MB

  Melanie Barnes

  May 31, 2024
  1.0
  I despise having to try to get an appointment at this place. You can't ever get anyone on the phone at Bel Air or Towson. Bel Air has a voice-mail that says "don't leave a message, our voicemail isn't monitored, call back during business hours". But I continuously call during business hours and keep getting the same voicemail. At Towson, it goes straight to voice-mail and they are always "at lunch". This isn't just a one time thing. I have had to schedule here before a few months ago and it was equally bad.
• 4T

  4951cc (Gadget Tree)

  Dec 1, 2023
  1.0
  The only reason we’re even dealing with this place is because of the proximity to our house. We’ve been trying to contact this place for 4-5 days and not a single person answers the phone. It goes to voicemail and you’re directed to call back because they don’t check voicemail. One day I tried calling once every 20 minutes and it was as if they turned the phones off. It just goes straight to voicemail and you’re still prompted to call back. I thought this may be a problem that only affects one location, but the others are no better. The only difference is that they claim to be on lunch for hours. Once you finally get through to a receptionist they are rude and talk on the phone as if they were raised with no home training. You trust these people to help you in one of the most vulnerable life events, but you’re repeatedly dismissed. If you’re not going to provide services don’t offer them! Look at the reviews and talk to people who have interacted with this facility, this behavior is not being health with. Management needs to be ripped out of this place and they need to restructure whatever the heck is going on.
• LS

  Laura Sirkovsky

  May 20, 2022
  1.0
  The one star review is specifically for one employee, Debbie Shapiro. She is an ultrasound tech at the perinatal center and needs to seriously bone up on her bedside manner. I have had the misfortune of seeing Debbie around 4 or so times during my pregnancy. For background, this is an IVF pregnancy and I have had to go in for more scans than the average pregnancy, in addition to having to go in for bleeding. During said visit, I was incredibly upset as they would not allow my partner into the room due to covid restrictions (even though he was allowed to wait in the hall). As I was crying she berated me for wanting him in there and kept reiterating "okay but why are you upset". Until I finally had to explain that this had taken us 4 years to get pregnant and it is a normal human emotion to want your partner with you for upsetting and traumatic events. She still showed zero sympathy. In addition at other appointments, she will not walk you through what she is doing. I am 37 weeks pregnant and had to go for another scan and she started stabbing my stomach with the ultrasound wand and I had to ask her what she was doing "I am trying to wake up the baby". When I told her I had brought a snack for this reason, she shut me down 3x and kept prodding my abdomen which was highly uncomfortable and was not working (we sat there for nearly 25 minutes watching the baby not move on the screen) until I finally said that I would have some of my snack to get the ball rolling, and low and behold it did. I asked her to check the weight of the baby and she refused. Instead, she asked me what they weighed last time and attempted to do mental math to figure out what they would weigh now. Earlier in my pregnancy, my husband was unable to make a scan and I asked to record part of it and she told me I was not allowed to record anything (I have recorded with every other tech except her). She is incredibly stuck in her way, does not seem to care for the patient, and in all honesty, should likely find a career where she is not working with pregnant women. 0/10 would recommend her. If you do end up at the perinatal center, please ask for Angie. She is amazing and is everything that Debbie is not.

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