Gilchrist Center Towson

Reviews

• DS

  Dr. S. Benjamin Brown Sr.

  Oct 27, 2026
  5.0
  Gilchrist will always hold a special place in our family’s hearts because of the wonderful care my father received. Their compassion, patience, and respect brought us comfort during an incredibly difficult time. What meant the most was knowing my father was treated with dignity and that his comfort mattered. As his child, that gave me a sense of peace that is hard to put into words. The people at Gilchrist make a lasting difference through the care they give and the kindness they show. To everyone who helped care for my father, thank you from the bottom of my heart. Our family will always be grateful, and I wholeheartedly recommend Gilchrist to anyone seeking compassionate care for a loved one.
• TP

  tee p

  Oct 12, 2026
  2.0
  I am deeply disappointed and heartbroken over my experience at Gilchrist Center Towson. My husband was transported to this hospice facility in June of last year. When we arrived, I immediately asked to see him. He was there, and he was still conscious. I wanted nothing more than to be with my husband and tell him I loved him. I was told that I could not see him yet because the staff needed time to change him and move him to his room. I understood that these things needed to be done, but what I cannot understand is why I was kept from him while he was still conscious. Instead, the manager spent approximately 45 minutes talking with us before we were finally allowed to see him. By the time I was finally able to see my husband, he was unconscious after being given a large dose of morphine. I never got to say goodbye to my husband while he was conscious. He died only a few hours later, in the middle of the night. That moment—and the fact that I was denied those precious minutes with him—will stay with me for the rest of my life. No family should have to wonder whether they could have had one last conversation, one last touch, or one last “I love you” with someone they were about to lose. I understand that hospice staff have procedures and responsibilities. But when a family member is arriving with a loved one who may be nearing the end of life, every minute matters. The opportunity to say goodbye cannot be given back. I am sharing this experience because I sincerely hope Gilchrist Center Towson will learn from what happened and reconsider how situations like this are handled. Families should not have to fight for the opportunity to see their loved one during what may be their final moments of consciousness. If your loved one is being admitted to hospice, please advocate for them. Insist on seeing them as soon as possible—even if the staff says they need to change them or move them to their room. Stay with them. Ask questions. Do not assume you will have more time. I thought I had more time. I didn't. And I will live with that pain forever.
• OB

  Off the Ladder Band

  Oct 7, 2026
  5.0
  The people from Gilcrist took care of my husband one month before he died. They could not have been more wonderful. It was a gentle and sacred time thanks in large part, to them. Jane
• TF

  terry fitzpatrick

  Jun 24, 2026
  5.0
  Thank you for the amazing care my mom received while under your care for 6 weeks (inpatient ) as well as 2 months of home hospice. I can’t possibly say enough positive things about the staff from the time you walked through the door. I wish every person could receive the phenomenal care that you all provided. We will forever be grateful!! Our mom (Jane) despite being spunky, appreciated the level of care and understanding she received. Thank you from the bottom of our hearts !
• HR

  Halley Ribant

  Jun 23, 2026
  2.0
  This place was great about year or year in half and they have completely changed....rude nurses that call to do intake and then tell me before they even come out im not qualified u cant say that without seeing me....and u cant say just because gastroparesis isn't terminal doesn't mean mine isn't im malnutrition lost all hair not they care and over 120 pounds barely can get out of bed barely able speak I'm so sick and barely remember day to day I tried palliative care even though there's no more treatments they can do I tried everything palliative care saying sorry u need hospice. With blood pressures in its 70 and 80s pulse drops to 40s pps score of 4 with palliative and 3 with other hospice company im just trying tk choose my best thing here im dire pain im having my caregivers type this and there like no promises on iv meds well no crap but u all at beginning tried oralxand u saw how well that worked out I ended up inpatient with a pca pump... I cant take oral anything. Can't walk nkw on oxygen you guys need to stop judging on the typical terminal illness bullcrap and care for the patients symptoms I been told multiple companies i qualified and all I was doing is trying to go with someone I knew and loved and now they don't care about pain nausea vomiting the one nurse Darlene I believe her name was who called with nasty attitude said u have to have dementia or cancer. And that people live with gastroparesis for 20 years no shit but mine isn't like typical people I have severe gastroparesis cant keep 0 things down and the doxtors say they have tried everything and that I would not survive another surgery duento my significant decline especially over last 2 week. Thanks alot let me due suffering crying in pain so much for comfort care. Careful what u choose and get into if u don't have a typical terminal illness. Because your screwed if u don't. Plus what about respecting patients wishes on dnr/dni and don't want no stupid transfer to hospital crap no artificial nutrition and I have don't fluids but I don't want that anymore either because all it's doing is dragging me along not helping. Plus these people trying to claim I have. Picc line when I told them I don't have one anymore. Only reason I gave them a 2 star is because of how wonderful they were last time I have had them and what I can say is im much worse off now then I was then. But people if your loved ones want to be comfortable and cant be orally don't choose this company.

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