Avila Home Care is a community of Caregivers dedicated to providing everything you or your loved one needs to thrive in the home you love. Our leadership team has a wealth of experience in senior living and health care. We are a home care agency that understands families and the elderly. We’re dedicated to providing extraordinary care, delivered with unparalleled kindness. We are honored to serve families in Baltimore County north to Hunt Valley, all of Baltimore City, Howard County to Columbia and Ellicott City, and Anne Arundel County from Annapolis to the north.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.