Trusted Touch Healthcare is an in-home care company in Rockville, Maryland. Founder Sibo Ncube sends nurses and aides to the client's home, not a clinic or spa. Care includes hourly and live-in help, private duty nursing, home health aides, dementia and Alzheimer's care, Parkinson's care, respite, post-surgical support, medication help, and assistance with bathing, meals, housekeeping, and appointments. We serve Rockville, Bethesda, Potomac, Silver Spring, Gaithersburg, Germantown, Olney, Kensington, Chevy Chase, Takoma Park, Wheaton, and Laurel. Families hire us when a parent needs care at home so they can stay in their own house. Call the listing number on this profile to set an in-home assessment this week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.