At The Valley®, we are more than just a treatment facility; we are your partners on the journey to recovery. As the leading inpatient rehabilitation center, we provide compassionate, evidence-based care that empowers individuals to overcome addiction and rediscover their strength. Nestled in the tranquil surroundings of Derwood, Maryland our dedicated team is here to walk with you every step of the way, ensuring that your path to healing is not only possible but filled with hope and renewal. Spread across 15 acres of farmland, our center provides a restorative approach to treating addiction, where patients can relax, take a break from daily life, and build a meaningful path toward recovery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.