Shady Grove Fertility’s flagship office is conveniently located in Rockville, MD, just outside of Washington, D.C. Along with the standard services offered at all of our full-service locations, the Rockville office is home to our largest in vitro fertilization and embryology laboratory, serving patients across Maryland, Virginia, and the District of Columbia. Our expert physicians offer patients a personalized approach to care in a private setting 7 days a week.
Please note: Shady Grove Fertility is on both the 4th and 5th floors of 9601 Blackwell Road. For all new patient and follow-up appointments, monitoring appointments, as well as surgical procedures, please arrive at the 4th floor.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.