The Emergency Department at Adventist HealthCare Shady Grove Medical Center provides advanced, 24/7 care to patients with life- or limb-threatening conditions. Our emergency teams are nationally recognized for heart attack and cutting-edge stroke treatment, earning Thrombectomy‑Capable Stroke Center designation and Get With The Guidelines® awards from the American Heart Association. A full‑service Pediatric Emergency Department cares for little ones in dedicated spaces staffed by child specialists. Shady Grove is home to Montgomery County’s only Forensic Medical Unit, where specialized nurses care for patients impacted by abuse and neglect. Patients also can benefit from access to comprehensive mental health programs on the hospital campus.
Location
Adventist HealthCare Shady Grove Medical Center - Emergency Room
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.