Giant Pharmacy

Reviews

• QQ

  quratmir

  5 days ago
  1.0
  I will not even give them 1. very very bad customer service, i was calling from mercy hospital, i am still on hold for 18 mins and from mercy phone and 5 mins from my cell phone.
• WW

  Will

  Oct 13, 2026
  1.0
  If you actually need to get ahold of them, they don’t pick up the phone. If you call customer service 4 or more times, you’re likely to get through. Pathetic. The phone rang the entire time I was standing in line, and they just let it ring. Off to CVS I go. Jesus Christ.
• HA

  HW Accessories

  Aug 10, 2026
  1.0
  I was in the ER for 8 hours for my foot that is in pain and then I stopped by the giant pharmacy yesterday 8/9/26 in pikesville to pickup my meds. AS I waited in line there was a young, tall female dancing behind the counter and the same female helped me with my meds but she found it more important to have a conversation with a coworker as I waited longer then I should have. This female does not understand the difference between business priorities and personal priorities. I was the customer that should have been dealt with first and her conversation second. This Pikesville pharmacy sucks, its terrible and needs to be revamped with a new staff that is more considerate without the children and a new organization system. Also, in 2025 a pharmacy employee kept marking me as a diabetic on a document i had to sign and I am not diabetic. incompetent staff.
• EZ

  Eli Z

  Jul 31, 2026
  1.0
  Literally the worse pharmacy. The meds are never ready when getting there. They make sure to waste atleast an hour of your time before being able to get what you need. Even called in advance to confirm it would bre ready, which they said it would be ready within 30 minutes. I showed up an hour later and still had to wait another 30 minutes. Avoid if you can!
• SP

  Sharmaine Palmer

  Jul 29, 2026
  5.0
  Sure lines are long they are super busy. Popular place. Most times staff are polite, friendly, competent and caring.

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