LensCrafters

Reviews

• RH

  Reiner Harper

  May 7, 2026
  5.0
  I had to come in near closing due to my schedule but your staff member Mackenzie treated me as a valued customer and truly made me feel like she valued me coming in and not an inconvenience. She was intelligent, knowledgeable and very efficient. Personally, I think your prices are incredibly expensive but service like hers at least makes you feel like you are getting value for your money.
• KM

  Kat M

  May 1, 2026
  2.0
  This place looks very nice, so I decided to go there for potentially getting contact lenses there; I just had a full eye exam at a proper eye doctor's office last week and have a valid prescription. So I went here to see if they could provide trial lenses, but the guy I spoke to was not very nice about it and made it sound like that was a strange idea....Said I'd have to get another eye exam with their own doctor first, wouldn't be able to get contacts without one. Which I think is strange, because surely I should be able to purchase lenses with a valid prescription, just like I'd do for glasses? And there would have surely been a nice way of handling this....So, I guess online it is. People always complain about bricks-and-mortar stores going out of business bc of the online competition, but they don't exactly do anything to help themselves, do they?
• RR

  rayven radcliffe

  Apr 26, 2026
  5.0
  I was able to get my glasses tightened, and repaired :) Thank you so much! Service was fast, and efficient.
• JB

  JoDe & Russ Baker

  Apr 13, 2026
  5.0
  Charles was a terrific salesman. We got 2 frames, one with transition tint. It was busy in the store but he was calm and patient with us. Thank you for the 60% discount on designer frames and we’d definitely recommend him for future customers! Thanks again
• TR

  True Review

  Apr 6, 2026
  5.0
  I want to thank Dr. Neal Shastri for finally figuring out my contact situation. Years ago I had LASIK, and like a lot of people, my eyes eventually regressed. Since then, I’ve been to multiple eye doctors and could never get contacts that were actually clear or stayed clear throughout the day. I finally came to LensCrafters and saw Dr. Shastri, and he was able to dial in a prescription that actually works. My vision stays clear, and it’s honestly a huge difference from what I’ve dealt with for years. I’m very happy with the experience and definitely recommend going here, especially if you can see Dr. Shastri. Also a funny guy, which makes the whole process even better. P.S. Go Bills.

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