Home Instead

Reviews

• JG

  Judith Golub

  Apr 3, 2026
  5.0
  Home instead found me a wonderful aide. She is considerate and caring.
• FB

  Frank Baldwin

  Nov 27, 2025
  5.0
  Home Instead has been a life saver for my wife and I. She is in a wheelchair and cannot stand or walk. I called Home Instead and they have provided very caring and capable caregivers who come to our home and care for my wife. I am able to leave my house to run errands and take a break for myself. I know she is in good hands while I am gone. I highly recommend Home Instead.
• MR

  Michelle G R

  Nov 19, 2025
  5.0
  I so appreciate Home Instead! I have found them to be super professional, extremely efficient and a business with a heart. It’s so refreshing to find a company that does what they say they’ll do. When we needed to tweak the schedule, they offered some flexibility to accommodate us. The CarePros are courteous, respectful, and caring in their duties. In a time of need with this broken healthcare system, it’s awesome to know there’s a company you can turn to. Note: This review should have been for the Berlin, MD Home Instead location, however, I am unable to delete this review.
• DB

  Doug Bem

  Feb 16, 2021
  5.0
  Kimberly stayed in touch with us while we were away. Our caregivers were conscientious and courteous, and treated Mom well.
• LL

  Lauren Peeler Brice (Laurie)

  Apr 29, 2019
  5.0
  I know that the Home Instead staff work hard with me to form a team in supporting my Mom. We've been doing this for about 18 months now. It isn't easy for any of us. Occasionally things aren't perfect. That is to be expected. The question is, when thing aren't quite right what happens? Home Instead works hard to rectify difficulties and to insure that they don't happen again.I have worked with other companies. They don't compare. My experiences were far from acceptable. I recommend Home Instead for their dedication and kindness. It is clear that the staff are empowered by their management to make things happen correctly. This is important and hard to evaluate except by experience and direct contact. When choosing a senior care firm, regard all media advertising with caution. I consider it "hype". Check references. Be ready to work for a solution. Meet your caregivers first and be willing to pay for the meeting time. If the company won't let this happen, the wellbeing of your loved one is not their priority.I'd say this process is about 5 times more difficult than finding childcare, after school care, camps, etc. for you children. It's good to have an experienced, caring firm to partner with. Home Instead is such a partner.

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