Club Pilates

Reviews

• ED

  Elizabeth DeMarco

  6 days ago
  5.0
  Calm, direct instructions, organized lessons, love when she makes adjustments for me
• SF

  Sara Fore

  Aug 27, 2026
  5.0
  Best class today! Always feel supported but challenged at the same time.
• LP

  Laura Perell

  Aug 18, 2026
  5.0
  Kristen is excellent! She challenges you in a positive way. She gives individual corrections when she sees that you need it which is so helpful!
• DB

  D Bezdek

  Aug 18, 2026
  5.0
  Love this studio. Instructors for my classes, Kristen and Vicki, are very knowledgeable, helpful, and engaging. Atmosphere is comfortable and friendly. I really look forward to going. Definitely feel the changes in my body.
• SF

  Shade Fitzgerald

  Aug 5, 2026
  1.0
  I don’t usually write reviews like this, but after giving this studio a second chance, I feel it’s important to share my experience. Today, I drove 45 minutes to class, paid nearly $80 for a babysitter, and invested my time and money because I’m genuinely trying to improve my health after suffering a stroke and dealing with other ongoing health challenges. I walked into the studio at 12:05 p.m. and was told I could not join the class because of the studio’s policy. I understand that businesses have policies, but there was absolutely no grace, empathy, or attempt to help find a solution. After everything it took just to get there, I left feeling completely dismissed. As someone paying almost $300 a month, I expect professionalism, respect, and customer service. Unfortunately, that has not been my experience. This is my second membership, and I returned hoping things had improved. Sadly, they have not. Years ago, this studio felt welcoming and community-focused. That’s why I came back. Today, it feels very different. The customer service has been consistently disappointing, and it has overshadowed the benefits I’ve received from the workouts. The one exception has been Karen. She has consistently been kind, professional, compassionate, and genuinely cares about members. She is the only staff member who has made me feel valued as a person rather than just another membership. After this month, I’ll be canceling my membership and supporting one of the many other Pilates studios that understand customer service is just as important as the workout itself. If you’re looking for a place that values kindness, flexibility, and its members, I encourage you to do your research before committing to a long-term membership.

Frequently Asked Questions About Club Pilates