I'm not going to going to comment on politeness because they seem okay and if they get the job done I'm not going to dwell on how polite they were.
However, my issue is with their process. Once, I ordered my medications online and they kept saying I picked it up and it had my signature so I asked them to check the security cameras which would take a week. And they just told me they'd give me a discount when they thought I already picked up my medication. No, I don't want your discount I want my medication. And, lo and behold, my medication was in a bin somewhere and was never originally sent out.
After that I made sure to call them. I think it was beginning of September, I asked them to send out 2 medications but I didn't want the other one since my doctor told me to stop taking them. And lo and behold, they never sent out those medications. They' were like "We told you to pick it up it's been X days"... Uh I specifically asked for certain medication to be delivered?
UHC with Walgreens might have been more expensive, but I can 100% say I'm extremely disappointed with my experience here.
EE
Eve Ellis
Sep 11, 2024
1.0
Pharmacist told me to wait 20 min. I waited there for 45 min before I got up and said something. Everyone looking confused for them to tell me they only have part of my prescription. Then told me to wait additional time for that one part. Terrible communication. Terrible service. They like to waste peoples time.
What are the operating hours of Giant Pharmacy during weekdays?
Giant Pharmacy is open from 9:00 AM to 9:00 PM Monday through Friday.
Does Giant Pharmacy offer services on weekends?
Yes, Giant Pharmacy operates from 9:00 AM to 6:00 PM on Saturdays and 10:00 AM to 5:00 PM on Sundays.
Are there any special hours for holidays at Giant Pharmacy?
Yes, Giant Pharmacy has varied holiday hours including shorter hours on November 27 (9:00 AM to 1:00 PM) and December 24 (9:00 AM to 7:00 PM), and it is closed on December 25.
What pickup and delivery options does Giant Pharmacy provide?
Giant Pharmacy offers both in-store pickup and delivery services for customer convenience.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 13060 Middlebrook Rd, Germantown, MD 20874, USA.
How can I contact Giant Pharmacy by phone or fax?
You can reach Giant Pharmacy by phone at +1 301-428-9115 or by fax at +1 844-411-6262.
Is there an app available for Giant Pharmacy services?
Yes, the Giant Food Rx app is available on iOS to manage your prescriptions conveniently.
What nearby places can I visit along with Giant Pharmacy?
You can visit Germantown Commons shopping center, Giant Food supermarket, and VT Nails & Spa, all conveniently located nearby Giant Pharmacy.
Where can I find food options near Giant Pharmacy?
Near Giant Pharmacy, you’ll find Woodside Deli, Domino’s Pizza, Wingstop, Cafe Hong Kong, Tortacos, and La Mexicana for a variety of dining options.
Are there any entertainment or leisure spots close to Giant Pharmacy?
Yes, nearby entertainment options include GameStop at Germantown Commons, Monkey Joe’s, and the Big Blue Swim School, perfect for leisure activities.
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