The staff is shockingly rude, and while we just dealt with it for a while, this past weekend was the last straw. My 5 year old daughter had an ear infection and we took her to an after hours urgent care. All the pharmacies were closed that evening but we called Giant first thing in the morning, after my daughter was up most of the night in pain. They said they couldn't fill the antibiotics until they talked to the prescribing doctor. I explained it was an after hours care center and they would need to contact the day practice. They wouldn't tell me when they would call or what the issues was and just kept saying "We will call after we talk to the doctor ma'am" to anything I said or asked. This was just amoxicillion for an ear infection...they just refused to give it to my daughter or tell me why...and had the audacity to say "Don't get an attitude" to my husband, who tried calling to see if he got better results (after not hearing back for 2 hours and having no answer on when we could get the medication). I called the day practice and they said they hadn't had any calls from the pharmacy and wasn't sure what they would have a question about. They pulled back the order and sent to a different pharmacy, and we had it filled within 20 minutes. I still can't get over how awful the staff treated us. We will never go back.
JA
Jennifer Alvarez
Jun 8, 2026
4.0
I love this store but the only thing I don’t like it’s that they don’t have the stuff that you want or need in the store . But still I give it 9 out of 10!for this store 🤗🤗🤗..
SR
Simon Rosenfeld
Jun 5, 2026
1.0
The worst pharmacy you can imagine. I am dealing with them for years, and almost each encounter is a bad experience, one way or another. Fresh experience is of today, June 5, 2026. I came to refill my sleep medication, for which I had two refills left, as printed on this pharmacy's label. Quite unexpectedly, I am told that my request is declined, and I need to contact my prescriber. No reasons have been given. Now, please, imagine: it is Friday afternoon. I face a perspective to spend at least two sleepless nights before I am able to contact my doctor on Monday. I am 80 years old, I have high blood pressure. Every nervous conversation (multiplied by lack of sleep) may carry serious danger for me. They (pharmacy people) seem to be oblivious to the fact that a big proportion of their customers are elderly people, requiring respect and attention. After all, it is a Pharmacy, not just a general store. By definition, the customers here are looking for medical help. Instead, the communication is poor, working slowly, with a number of mistakes. Even the most patient person may lose its patience. I will be looking for a different pharmacy. And you, my reader, try to stay away from this pharmacy.
CC
Christina
May 19, 2026
1.0
Made the customer feel very uncomfortable while shopping, and spoke poorly about customers behind backs well thinking customers cannot hear
What are the operating hours of Giant Pharmacy on weekdays?
Giant Pharmacy is open from 9:00 AM to 9:00 PM Monday through Friday.
Does Giant Pharmacy offer in-store pickup and delivery services?
Yes, Giant Pharmacy offers both in-store pickup and delivery services.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 20044 Goshen Rd, Gaithersburg, MD 20879, USA.
Is Giant Pharmacy open on Sundays?
Yes, Giant Pharmacy is open on Sundays from 10:00 AM to 5:00 PM.
What are Giant Pharmacy's holiday hours?
On holidays, Giant Pharmacy has special hours: November 27, 2025 from 9:00 AM to 1:00 PM; December 24, 2025 from 9:00 AM to 7:00 PM; closed on December 25, 2025; December 31, 2025 from 9:00 AM to 6:00 PM; January 1, 2026 from 9:00 AM to 5:00 PM.
How can I contact Giant Pharmacy by phone or fax?
You can reach Giant Pharmacy by phone at +1 301-990-0627 and by fax at +1 844-411-6265.
Are there any bank ATMs near Giant Pharmacy?
Yes, nearby ATMs include First National Bank ATM, HODL Bitcoin ATM, and LibertyX Bitcoin ATM for your convenient banking needs.
What nearby restaurants can I visit around Giant Pharmacy?
You can enjoy dining at nearby restaurants such as SpicyPoblano, Taqueria El Nopalito, and Pizza Boli's.
Is there a gas station close to Giant Pharmacy?
Yes, there are gas stations nearby including Sunoco Gas Station and Goshen Crossing Sunoco where you can fuel up conveniently.
What other health and beauty services are available near Giant Pharmacy?
Nearby you can find MJ Cosmetic Dentistry, VN Nails salon, and Manna Hair Salon for a variety of health and beauty services.
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