Home Instead

Reviews

• MW

  Maurice Wallace

  Apr 21, 2026
  5.0
  We used Home Instead to provide assistance to my wife after surgery. They were always dependable, thoughtful and reliable. I would recommend Home Instead to anyone needing in-home care.
• JW

  Julie Walker

  Apr 21, 2026
  5.0
  For my parents, maintaining independence was very important. Home Instead struck that balance beautifully—offering help where needed while still allowing them to feel in control and comfortable in their own home. As a daughter, the peace of mind this gave me is something I can’t fully put into words. Knowing my parents were safe, cared for, and genuinely valued—even when myself or my siblings couldn’t be there—meant everything. Home Instead didn’t just provide a service to our family—they became a trusted extension of it. They didn’t come in as “caregivers”—they showed up as compassionate companions who took the time to truly get to know my mom and dad. And those who cared for, and loved my parents during such an important time in our lives, we are truly grateful! Thank you!
• SM

  Suzie Murdoch

  Mar 26, 2026
  5.0
  Everyone at Home Instead from our caregiver to all the office staff were caring, helpful and most efficient. The care my Mother in Law received was outstanding! I would highly recommend Home Instead.
• MC

  Maryann Campbell

  Feb 11, 2026
  5.0
  On behalf of my brothers and myself I want to express our deepest gratitude and recommendations for the care, compassion, and support the Home Instead team provided to our Mom during her final months. Jane provided assistance in arranging for hospice to come out and re-evaluate her which was truly invaluable. Without that support, we would have been faced with bringing her to the hospital, which was the very last thing we wanted for her at the end of her life. Because of you and your team, she was able to remain at home, surrounded by comfort and familiarity. Our heartfelt thanks go out to every caregiver who assisted in Mom’s care and who offered me not only professional support, but also kindness, patience, and a sympathetic ear during an incredibly difficult time. Nicole, who was her primary caregiver in the last few months was amazing. She instinctively knew what needed to be done and how gently to encourage Mom to stay engaged in life while respecting her limits. Knowing Nicole was there, keeping a watchful eye on Mom, brought our family great comfort. The caregivers who spent shorter periods of time with Mom were no less wonderful. Shola was so kind and supportive. By the time she arrived, Mom required more monitoring than active care, yet her compassion toward my brother and me as we prepared for the inevitable meant so much to us. Betty was always attentive and eager to help in any way she could, keeping a close and caring eye on Mom throughout her shift. Sharon was a steady, comforting presence in our home. I knew I could rest when she was there. She was the last caregiver with Mom before her passing, and the compassion she showed Mom and our family was truly a light during a very hard time. Seeme was present when hospice was initiated and was instrumental in helping both me and the hospice staff get Mom settled and answering questions about the days ahead. I was especially grateful that she was able to spend Christmas with Mom. Her gentle touch and calm presence were deeply comforting. Carrie provided wonderful support during some of Mom’s most difficult care needs near the end. Even when Mom was uncomfortable or resistant, Carrie remained professional, compassionate, and attentive. She anticipated needs, assisted hospice without hesitation, and never had to be asked what needed to be done. DeAnna was with Mom when her decline became more apparent. She did everything possible to ensure Mom was safe and comfortable before she left, and I am deeply appreciative of her critical thinking and problem-solving when necessary supplies were not yet available. Lynea faced some challenges with Mom due to sundowning, yet she handled each situation with compassion and encouragement. She never hesitated to involve me when needed, which I truly appreciated. Even during difficult moments, she always spoke of Mom with warmth and kindness. I would also like to thank the office staff for their incredible support, especially during the final weeks. I know scheduling is part of their role, but what they were able to accomplish—particularly over the holidays and on very short notice—felt nothing short of miraculous. I want to especially thank Angie, who has been a constant source of support over the past few months. Knowing she was just a phone call away and that she would take care of whatever was needed brought me tremendous peace of mind. When I couldn’t be there, she went above and beyond to ensure Mom—and I—were cared for. All of this is to say that I cannot thank each member of your team enough. Every person exceeded my expectations, and I would never hesitate to recommend your services to anyone in need.
• CB

  Charles Black

  Feb 11, 2026
  5.0
  We utilized Home Instead services for my elderly mother for just over the past 18 months. Everything from our initial interview to the final days of service was top notch! The individual companions were thoughtful, caring, flexible and reliable. Similarly the administrative support was always on top of things, most notably with exceptional communication! We would highly recommend their services!

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