University of Maryland Orthopaedics at Knoll North Columbia

Reviews

• DA

  Dawn Ange

  Apr 9, 2026
  5.0
  I see Dr. Hsu for acupuncture, which I never thought I'd do, but I'm very happy with the results. He is thorough, knowledgeable and friendly. The registration folks are always kind and quick.
• SM

  Stephen Mackay

  Jan 8, 2026
  1.0
  This location overbooks, no one should have to wait a hour to be seen that’s ridiculous, other then that the staff was nice.
• PB

  Patrick Bailey

  Apr 23, 2021
  1.0
  First let me say that the Dr. Packer was knowledgable, professional and performed my PRP injections with no issue. Second, let me say that the nurses in the back were personable, and easy to work with. This review is for the front desk staff and billing. I would give 3 stars, but no one ever reads a 3 star review. The front desk staff are some of the most rude I have ever encountered. Not just one in particular either. All of them. I asked a simple question about the forms I was being asked to sign and it seemed to offend the receptionist (nurse?) to the point of total aggravation. She kept pointing down at the form saying, "just sign it". Ummm no? Then, for what reason I don't know, she asked me what I do for a living. Relevant how? I told her I have a PhD in Biochemistry and Molecular Biology and she fell silent. The second part of this review is for billing. I have been trying to get the charges reversed on my VISA card for ~week now, and the front desk tells me I have to call billing. Billing tells me I have to call the front desk. Then billing says they'll call me back and they never do. So now I have to file a dispute with my Bank. For what? They used the wrong card for payment. I just want to reverse that charge, then pay with my FSA account. Should be super simple but all I get is attitude and misdirection. There are plenty of places to get PRP. I won't be returning here in spite of Dr. Packer's excellent service. I'm not dealing with this desk again.
• KJ

  Kel Jr

  Mar 7, 2019
  5.0
  The several doctors I’ve seen and staff genuinely care about people. I was given quick results identifying an injury and am thankful for the care and attention I was shown.
• SS

  Samson Selassie

  Mar 22, 2018
  1.0
  If there’s zero to give I would , this office deserve -5. Everything is bad up here . First day visit doctor 3 hours late , second day visit 2 hours late , even those the stuff keeps lying until the DR Showed up . They will tell you on the way all day long . They even change my doctor with out any notice. This place is horrible. Everything is unhealthy. Nobody ever should come here .