Kent Island Medical Group is a Direct Primary Care practice(DPC) office that provides primary care services and Bioidentical Hormone Replacement for both men and women.
DPC is a healthcare model where you pay a flat monthly or annual membership fee directly to a primary care provider for your basic medical care, without using traditional health insurance for those services. This model provides a direct relationship with your doctor giving you access to primary care services (check-ups, consultations, management of chronic conditions, in person, via phone, text, and telehealth.
Bioidentical Hormone Replacement Therapy (BHRT) offers a natural, targeted approach to restoring hormonal balance and improving overall wellbeing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.