LensCrafters

Reviews

• LK

  Laura Karp

  May 1, 2026
  1.0
  Would not recommend. Called ahead to verify my insurance coverage, then after making appt, waited 15 mins for pre-screening. After pre-screening, was told the exam wasn’t covered by insurance, and quoted 2 completely different costs ($69/$120) for said exam. The exam was fine, but doctor seemed to be on autopilot. When I repeated the info from the doctor to check out with the assistant manager, she was snippy. I’ve been here for over 1.5 hrs (mostly just waiting) and all I’m leaving with is a paper prescription. In good news, the other associates were great and the exam was covered by insurance after all
• AV

  Ashley Vierling

  Apr 20, 2026
  1.0
  Worst experience I’ve ever had at a LensCrafters. My appointments were cancelled and rescheduled multiple times due to the doctor not being in yet my appointments were booked weeks in advance. Very unprofessional
• DW

  Derrick Ware

  Apr 16, 2026
  5.0
  The team at this location are accommodating, efficient, and just plain awesome! Lillian welcomed me and assisted with the sign-in process. She was very friendly and patient. Dr. Rainey gave me a thorough exam and educated me throughout the process. Most importantly, she didn't try to force me to make a purchase. I appreciated that she treated me as a person and not a payday. I will definitely be returning to this location for my future eye care needs.
• MV

  Maria Ranieri Vitale

  Apr 15, 2026
  5.0
  From the moment you walk in, you are welcome with a great big smile and thank you. Just about 10 minutes later or less I was called and for the first part of my exam, and that was awesome. And I had to talk with a doctor and had to do the thing with the letters like back in the old days but not really. I did have a little difficulty but the doctor was very patient, and very helpful. However the findings were not what I was hoping they would be, but I have cataracts in both eyes. But she was very helpful with that also. LensCrafters at the can company is the best place I've ever been to for having my eyes examined.
• BK

  b Sterrett (Koko)

  Apr 14, 2026
  5.0
  Today was my first time visiting this store for eye care services my visit was extremely successful and excellent the staff from check in to getting my exam every thing was explained in detail and everyone was so kind helpful as respectful I will definitely recommend and visit Thai eyes doctor again I can say enough about them

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