FutureCare Sandtown has been serving the historic Sandtown-Winchester community of Baltimore City since 1994. Sandtown is is part of the VitalStrong Rehabilitation program utilizing highly trained professionals including physical therapists, occupational therapists and speech language pathologists offering rehabilitation up to 7 days a week. Sandtown also offers the HeartStrong cardiac rehabilitation program. Should a resident ever require long-term skilled nursing / nursing home care it is available on-site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.