FutureCare Homewood is conveniently located just to the south of the beautiful and prestigious Johns Hopkins Homewood campus in Baltimore City, and in close proximity to MedStar Union Memorial Hospital. Homewood is well known for its HeartStrong Cardiac Rehabilitation program, and is part of the VitalStrong Rehabilitation program where physical therapists, occupational therapists and speech language pathologists offer rehabilitation up to 7 days a week. An on-site dialysis center is also available. Should a resident require long-term skilled nursing / nursing home care, it is available on-site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.