FutureCare Cold Spring is located in Northeast Baltimore providing residents with exceptional care. The rehabilitation program at FutureCare Courtland is part of the VitalStrong Rehabilitation program where physical therapists, occupational therapists and speech language pathologists offer rehabilitation up to 7 days a week. The rehabilitation gym has been transformed into an expansive, cutting edge center of excellence for post-acute therapy services. FutureCare Cold Spring also offers CAMPStrong (Comprehensive Amputation Management Program) and Renalis Kidney Services with comfortable, in-patient dialysis services. Should a resident require long-term skilled nursing /nursing home care, it is available on-site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.