Question 1

Do I need a referral from my physician?

Accepted Answer

No, you do not need a referral from your physician to receive physical therapy evaluation and treatment. Maryland is by law a direct access state. This means that you can go to physical therapy directly without a physician referral for any musculoskeletal condition. As physical therapists, we are musculoskeletal specialists that will save you time and money as result of avoiding costly tests such as MRI's, and not having to endure wait times that will delay your recovery.

Question 2

Do you accept my insurance?

Accepted Answer

deBorja Physical Therapy is not in contract with any insurance companies. This enables us to give hands-on, one on one care for a full hour to speed progress and performance. Other clinics may work with you at 2-4 patients per hour with limited time with your physical therapist.

The actual reimbursement that the clinic receives for these abbreviated sessions is only about half of what is billed to the insurance. Clinics may accept this rate under their contract with the insurance company. We believe in putting the client's needs first, providing exemplary care, and producing results in the most efficient manner possible. Being out of network with insurance companies enables us to do this.

Question 3

Can I get reimbursement from my insurance company?

Accepted Answer

Yes, reimbursement from your insurance company is possible. The client is responsible for submitting claims to their insurance company. Instructions for this can be found on the insurance company's website.

In the case your insurance provides out-of-network benefits, we will give you a designated invoice upon request, that must be sent in with your insurance company's claim form.

We recommend that you speak with your insurance company directly to become knowledgeable on what their out-of-network benefits include.

Be sure to ask the following:

1) Do I have out-of-network benefits?

2) Do I have a deductible for these benefits?

3) How close am I to meeting this deductible?

Question 4

How often will I get seen?

Accepted Answer

Treatment frequency is unique to each client and based on the findings of the initial evaluation, compliance with your recommended home program, and your goals. Generally, clients are seen 1-2/week. Visits are more frequent initially, then reduce over time as you progress toward your goals. Courses of care can range from a few visits to several months. The duration ultimately is based on the complexity and severity of your condition and your long term goals. Your time is of utmost importance. We promise to use it wisely and not waste it with activities that can be done on your own.

Question 5

What should I wear to my therapy visits?

Accepted Answer

The best thing to wear at your therapy visits is comfortable shorts and a T-shirt. For women, a sports bra, tank top, or bikini top may be helpful to allow visual assessment of your shoulders, posture, and neck. If you have long hair, bring a hair tie so that the therapist can observe and physically examine your neck. You may want to bring your therapy clothes to change into depending on your work and personal activities on the day of your scheduled visit.

Every comprehensive evaluation and therapy visit involves assessment of your movement patterns, your standing posture from the front, back, right and left sides, and palpation (skilled physical placement of the hands on your body to assess for areas such as tension, pain, thickness, impaired sensation, softness, and reactivity).

Question 6

How soon will I see and feel an improvement?

Accepted Answer

The speed at which the physical problem is eased is completely dependent upon your age, how long you’ve had it, how severe it is, your participation in a the simple physical therapist-prescribed self treatment plan, and the manual skills of the therapist. Most often you will see and feel an improvement within the first 1-3 visits.

Your physical therapist will lift your concerns and ease your worries by telling you what’s going wrong during the first visit, provide you hands on care, insights, and more findings as you progress through your plan of care, and maintain ongoing open communication to seek your feedback with the hands on care.

Question 7

Where can I park?

Accepted Answer

We are conveniently located near I-83. Take the Cold Spring Lane East Exit. Turn right onto Falls Road southbound. Then turn left at the stoplight for 36th Street.

FYI there is road construction on Falls Road going south toward 36th Street.

We are located just east of the intersection of 36th Street and Elm Avenue in the Hampden area of Baltimore, MD.

There is parallel parking and angled public street parking available on 36th Street. Parking is metered via curbside payment kiosks on 36th Street. $0.50 per hour is the current parking rate. The meter begins at 12 pm and you can prepay starting at 10 am. $1.00 minimum required if you wish to pay the meter with a card.

Entrance to the clinic is on 36th Street between "Mona's Super Noodle" and "Luigi's Italian Deli" (great food at both places!). After entering, there are 5 stairs with hand rail and an interior door to enter the waiting area shared with the Pediatrics Practice of Lilia deBorja, MD.

deBorja Physical Therapy is located at the end of the hallway and on the right.

Upon parking and arrival, you can let the clinic know you have arrived by texting them at 410-835-4498. If you are an existing patient you many also check-in online in the patient portal to which you are given access during the plan of care scheduling process.

Question 8

When is payment due?

Accepted Answer

Payment is due at the time of service unless an alternative payment plan is arranged with your therapist. Payment is made securely via online invoice link sent to your email address or by payment taken by the clinic in person.

Question 9

What is a direct care provider?

Accepted Answer

A direct care provider means that payment in the form of cash, check, credit, or health care savings account is due at the time of treatment.

As a direct care provider, deBorja Physical Therapy does not participate with or have a contract with any insurance company. By doing this, we can provide the best focused care possible to help you reach your goals.

Question 10

Do I need a referral from my physician to receive treatment at deBorja Physical Therapy?

Accepted Answer

No, Maryland is a direct access state, so you can receive physical therapy evaluation and treatment without a physician referral.

Question 11

Does deBorja Physical Therapy accept insurance?

Accepted Answer

The clinic is out of network with insurance companies to provide one-on-one, hands-on care. Clients can submit claims to their insurance for possible reimbursement.

Question 12

Can I get reimbursed by my insurance for treatments at deBorja Physical Therapy?

Accepted Answer

Yes, if your insurance offers out-of-network benefits, you may get reimbursed by submitting claims with the invoice provided by the clinic.

Question 13

What should I wear for my physical therapy sessions?

Accepted Answer

Wear comfortable shorts and a T-shirt. Women may find a sports bra or tank top helpful for assessment. Bring a hair tie if you have long hair.

Question 14

When is payment due for physical therapy sessions?

Accepted Answer

Payment is due at the time of service, payable by cash, check, credit card, or healthcare savings account unless an alternative plan is arranged.

Question 15

Where is deBorja Physical Therapy located and how can I park?

Accepted Answer

Located at 848 W 36th St, Baltimore, MD. Parking is available on 36th Street with metered parallel and angled spots. There is road construction on Falls Road near the clinic.

Question 16

What are deBorja Physical Therapy's office hours?

Accepted Answer

Open Monday and Wednesday from 9:30 AM to 5:00 PM, Tuesday and Thursday from 12:00 PM to 4:00 PM, and Friday from 9:30 AM to 4:00 PM. Closed on weekends.

Question 17

Are masks required at deBorja Physical Therapy?

Accepted Answer

Masks are optional for all clients and staff at deBorja Physical Therapy.

Question 18

Which nearby dining options can I visit before or after my appointment?

Accepted Answer

You can enjoy meals at nearby places like Mona's Super Noodle, Luigi's Italian Deli, Nori Sushi and Lounge, and The Verandah Kitchen, all within walking distance.

Question 19

How can nearby transportation or parking options help me access deBorja Physical Therapy?

Accepted Answer

The clinic is conveniently located near I-83, with accessible parking on 36th Street. Metered parking allows easy access, and you can notify arrival by text or online check-in.

deBorja Physical Therapy and Myofascial Release - Baltimore

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