Club Pilates

Reviews

• BR

  Bhavya Ram

  Mar 18, 2026
  1.0
  I did enjoy the class while I was going, the instructors were all nice and and helped correct posture when they noticed I was doing it wrong. The 1-star rating truly goes to the brand and studio itself and not any of the instructors. Club Pilates is on the higher end price wise for pilates studios; I wanted to cancel my membership since I couldn't commit to the classes and at that price point, it did not feel worth it. When I called, it went to voicemail and I got a text response back the next day saying they have a 30-day cancellation policy that I don't recall them mentioning at the time of sign up. I sent them an email and they responded saying they're going to look into it - no update. 4 days later I got billed again for the next cycle. Nowhere on Club Pilates website's Terms does it mention a 30-day cancellation policy. It's ridiculous to require a longer notice period to quit a workout studio than to quit a 9 to 5 job.
• KL

  Kayleigh Lahousse

  Mar 14, 2026
  1.0
  While I enjoyed the classes and all of the staff are very kind, I did have to request my membership be cancelled purely for budget reasons. I asked in February if they could cancel my membership and was sent back a response that they require a 30 day notice and that I would still need to pay for February but the membership could be cancelled in March. I had no issue with this and agreed and was given written confirmation that the membership would be cancelled in March of 2026. They followed up with me asking if I was sure I wanted to cancel my membership and I said I was. I then missed a response asking if I wanted the membership frozen instead. On 3/13 I was charged $129 along with a $20 late payment fee.
• RA

  Rania al-beirouty

  Sep 3, 2024
  5.0
  I joined Club Pilates recently. It's a great experience and I am happy I signed up. The staff are friendly and professional and there are a variaty of equipments to use. Instructor Ahram is very kind and has a great knowledge in fitness. She is great at explaining the exercises and ensuring everyone performs them correctly which gives motivation and positive vibes.
• SR

  Sophie Rokosz

  Jul 21, 2024
  5.0
  Very happy with the quality of service and the expertise of the instructors at this CP location. Everyone is friendly and the instructors will go the extra mile to be sure you understand the movements and are maintaining proper form. While the membership is expensive, the pricing is standard for reformer pilates. I also find it very easy to secure all the classes I want by booking ahead in the club pilates app.

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