Platinum Care+ delivers premium private-pay home care across Boston’s MetroWest from our Weston office on Boston Post Road — a staffed office where families can walk in to meet our team, with weekend appointments available. We serve Weston, Wellesley, Dover, Lincoln and Sudbury with discreet, consistent support at home.
Services include Memory & Dementia Care, 24-Hour Home Care, Companion & Personal Care, Hospice Supportive Care, Fall Prevention & Safety, and Non-Medical Transportation.
Every caregiver is a W-2 employee — screened, trained, insured, and supervised by our team, never an independent contractor. That means accountability and continuity of care.
We assist private-pay families with long-term care insurance claims.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.