New Harbor Behavior Healthcare treats adolescents and young adults ages 12 - 25 who are facing mental health struggles. We offer psychiatric day treatment (what insurance calls PHP) and half day intensive programming (what insurance calls IOP). Day treatment is M-F 9:00-3:30, and after school treatment for adolescences from M-F 4:00-7:15. Our clients are facing issues with anxiety, depression, ADHD, self harm, vaping, marijuana use, and other mental health struggles. We value providing support for parents/guardians of our clients as well. Our program is trauma-informed, emphasizing skills based therapy (CBT, DBT, and ACT), holistic wellness, art therapy, and family systems based support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.