At Home Halo Eastern MA, we provide personalized, non-medical home care services that allow seniors and individuals with disabilities to live safely and comfortably at home. Our highly trained caregivers deliver support with daily living while treating every client with dignity, respect, and compassion.
Our services include:
Companionship – Social interaction, conversation, and engagement.
Personal Care – Assistance with bathing, dressing, grooming, mobility, and medication reminders.
Homemaker/Housekeeping – Light cleaning, laundry, meal preparation, and errands.
Respite Care – Reliable relief for family caregivers.
Dementia & Alzheimer’s Support – Specialized care to promote safety, routine, and peace of mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.