Welcome to Physical Therapy Innovations in Sturbridge, MA. Physical Therapy Innovations strives to exceed the expectations of our patients, referral sources and third party payers, thus enabling PTI to be at the forefront of evidence-based treatment and wellness interventions in an ever-changing healthcare market. Referral-based business will thrive through PTI’s commitment to delivering comprehensive evidence-based treatment and injury prevention strategies to all members of the community.
Our mission is to provide comprehensive, effective and innovative outpatient rehabilitative services to all members of the communities we serve.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.