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FirstLight Home Care Boston Northwest provides compassionate home care, elderly care, and in home care for your loved one. As a locally owned business, our dementia-trained, fully insured caregivers provide everything from uplifting companion care, respite care to 24/7 assistance. With no weekly minimums, we create personalized plans covering personal hygiene, mobility, meal prep, medication reminders, and post-hospital recovery, giving you peace of mind. We proudly serve families across Boston Northwest, including Cambridge, Belmont, Somerville, Medford, Arlington, Winchester, Lexington, Malden, Melrose, Boston, and Stoneham. Our experienced team answers the phone 24/7 to support you. Contact us today to discuss your family's needs!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.