This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Diagnostic Lab
Life Laboratories, affiliated with Mercy Medical Center and Trinity Health Of New England, is a fully accredited, full-service, medical diagnostic laboratory serving physicians and their patients in Western Massachusetts. Our laboratory performs 3.6 million tests annually for physician group practices, mental health facilities, long-term care facilities and five local hospitals. Patient Service Centers and trained phlebotomists are located throughout the community. Walk-in blood-test patients are accepted without appointments and experience wait times of 15 minutes or less. Please see our website for additional locations.
Location
Life Laboratories Patient Service Center
175 Carew St #130, Springfield, MA
01104, United States
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.