This profile is uncertified and using publicly sourced data
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Business Details
About
Addiction Treatment Center
My Sister’s House is a 27-bed, long-term residential treatment program. This program offers a safe, structured, and comprehensive rehabilitative environment that supports individuals with their recovery goals after medical and clinical stabilization. Treatment includes care management, group treatment, individualized treatment plans, and peer support to learn new tools to live a life of recovery. Priority placement is offered to pregnant and postpartum women parenting babies.
Location
Behavioral Health Network - My Sister's House
89 Belmont Ave, Springfield, MA
01108, United States
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.