Our facility is situated in the heart of the beautiful Berkshires and has earned a reputation of excellence in providing a range of rehabilitation and skilled nursing care. Our experienced staff of compassionate caregivers, therapists, clinical experts and dietary personnel are focused on one goal: providing an exceptional experience for our residents and patients. Our range of services includes post-acute, short-term rehabilitation for individuals needing to recover from a hospital stay to long term care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.