Home Instead

Reviews

• RC

  Robert Critchley

  May 13, 2026
  5.0
  I can’t thank Home Instead in Norwood enough for the care they gave to my mother when she needed assistance living alone at her house. Liisa, Dawn and her caretakers were extremely professional and compassionate. I can’t recommend them enough for a loved one that needs some extra help.
• MK

  Mike Kent

  Jan 22, 2026
  5.0
  It was difficult to admit that the care my mother-in-law needed was more than I could provide. I hesitantly reached out to Home Instead for information and Liisa compassionately listened to my story and took the time to understand what I needed to continue providing at-home care for my family member. Liisa connected me with Tanya, who has been nothing short of AMAZING. Tanya not only represents herself and Home Instead admirably, but represents the entire concept of at-home care well, giving me the peace of mind that I’m doing everything I can for my loved one. Tanya is the angel I didn’t know I needed but I’m grateful that I found.
• MF

  Mona Foldvari

  Jan 1, 2026
  5.0
  I used Home Instead following a shoulder surgery when I wasn’t able to fully care for myself. The most often care professional who came out to my house, Elaine, always went above and beyond to make sure all my needs were met. She is super. I would definitely use Home Instead again in the future if the need arises.
• AA

  Andrew

  Dec 4, 2025
  5.0
  After our 100 year old father fell, we needed help to keep up with his needs. Home Instead became our provider and they delivered. Alyssa came regularly and proved to be competent, caring and kind. She brought brightness and positive energy every day. Our confidence in Alyssa grew quickly and she definitely made our lives easier. Her relationship with Dad was warm and thoughtful. Carline came to us as an experienced care giver from Home Instead and quickly became a favorite of Dad’s. She developed a genuine rapport that was heartfelt and lovely to see. Carline made Dad feel comfortable in an easy going way, always attentive but never smothering. We knew Dad was in good hands. Dad recently passed and we want to express our gratitude for not only the services provided but for the people who demonstrated compassion and care in a very genuine and heart warming way. We will miss seeing Alyssa and Carline, thank you so much from our entire family
• JQ

  John Quinlan

  Apr 19, 2024
  5.0
  My family recently needed the services of Home Instead of Norwood to help with the care of my father. During what can be an incredibly trying and emotional time, we were able to get some much needed help. Our home health aids, Gladys Cherfils and Lonise Exavier were extremely professional, considerate and compassionate. They treated my father with respect and dignity and I know he appreciated that. He loved to talk and they were both happy to engage in whatever conversation he had that day. Seeing a loved one in distress is terrible for the family but knowing you have help,that is caring, makes it it a little more bearable. Thank you Gladys and Lonise. I would highly recommend, Home Instead of Norwood if you need help.

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