Medi-Weightloss Billerica

Reviews

• DD

  D Max (djmax)

  May 11, 2026
  1.0
  My experience with Medi Weightloss in Billerica started positive but became concerning due to inconsistent information and unexpected requirements. Initial experience: The first consultation with the operations manager was friendly, welcoming, and clearly explained the program. The first medical appointment was also straightforward. I was told directly by the medical provider that weekly check‑ins were not required and that I could delay the diet until the medication effects increased. Follow‑up appointment: A few weeks later, the medical provider again confirmed that weekly visits were not required and that I could begin the diet when comfortable. The guidance was consistent, and I left with my next prescription. Where things changed: When I later called to schedule my next appointment, I was transferred to the operations manager. The tone was unexpectedly aggressive, and I was interrupted repeatedly while trying to explain what the medical providers had told me. I was informed that I was not following the program, that frequent visits were required, and that I could not continue receiving prescriptions unless I agreed to come in more frequently. I was also told the medical providers had been “spoken to,” which directly contradicted the guidance I had received at both appointments. I was not allowed to schedule my next visit until I agreed to the new requirements. More inconsistency: At the following appointment, the medical provider acknowledged the conversation but told me that coming in “whenever I could” was fine. This conflicted with what the operations manager had insisted on. Weekly visits cost $140 each, and this requirement had never been communicated by the medical providers. Why I left: The shift from supportive medical guidance to business‑driven pressure felt like a bait‑and‑switch. The expectations changed only after I began seeing results, and the new requirements were tied to receiving prescriptions. What I’m doing now: I switched to an online provider, where the process has been simple, respectful, and free of unexpected conditions. I check in weekly with my weight and monthly for prescriptions, and the experience has been smooth. My recommendation: Based on my experience, I would stay away. Look at online providers or contact your primary.
• MB

  Mojdeh Bayat

  Apr 17, 2026
  5.0
  Today, we, as a family, celebrated our one-year anniversary. My son has lost 50+, my husband 40+, and I have lost 25+. We have stayed with this program, and it has made us healthier. The staff members in the Billerica office are fabulous. We love them!
• LL

  lmbst4

  Feb 28, 2026
  5.0
  Excellent program, wonderful staff (front office staff is so kind and welcoming! AND Caroline is such a great resource for healthy food options/recommendations and great guidance and advice!)
• MF

  Mary Ford

  Feb 7, 2026
  5.0
  Been going here for a little over a year and I love it. The people are so nice and professional. It also helps keep my eating in line. Currently down 37lbs
• MP

  M Perez

  Dec 18, 2025
  1.0
  I went for the initial consultation, was told my EKG showed I had a "little blockage" (which cannot be seen on an EKG). They faxed the EKG to my PCPs business line (not fax line) and didn't see that the fax didn't go through. At least I'm alive to write this review...no thanks to Medi-Weightloss Billerica.

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