Home Health Care ServiceDisability ResourcesSenior Citizen Center
FirstLight Home Care of West Suburban Boston provides personalized in-home care in Needham, Newton, Wellesley and nearby West Suburban Boston communities. Since 2015, families have trusted our trained employee caregivers for senior care, companion care, personal care, dementia care, respite care, veteran care, transportation, meal prep, laundry, medication reminders and daily routines. Our care coordination team, overseen by a licensed social worker, builds reliable care plans for seniors, adults with disabilities, and people recovering from illness or surgery who want support at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.