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FirstLight Home Care of West Suburban Boston

About

Home Health Care ServiceSenior Citizen Center
FirstLight Home Care is a leading home care company dedicated to providing reliable, compassionate care to adults in need of extra support. We are a lifeline not only for seniors, but for veterans, adults living with dementia, people recovering from illness or surgery, and those 18 and older who need care in the place they call home. Our caregivers offer companionship and help with daily tasks, whether it's laundry, transportation, medication reminders or personal hygiene. We exist to help people have their best day, every day. Our mission is to provide compassionate care so that all families served have peace of mind knowing their loved ones are getting the support they need to enjoy the quality of life they deserve.

Location

FirstLight Home Care of West Suburban Boston
464 Hillside Ave Suite 204, Needham, MA
02494, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.