For over 40 years, Boston ENT Associates has helped adults, families and children in and around the greater Boston area. Our two convenient locations in Needham and Boston makes our practice the ideal provider for Massachusetts residents who are looking for responsive consultations in a professional and caring environment.
We know that sudden hearing loss, a nose bleed, and pain can’t wait for an appointment several weeks from now. We make every effort to see you, evaluate your problem and initiate treatment within 24 hours, and are assisted in doing so with the help of courteous and efficient staff.
Dr. Erik Berg, MD
Dr. William Innis, MD
Dr. Joshua Kessler, MD
Dr. Rebecca Stone, MD
Dr. Mariah Samara, MD
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.