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Beth Israel Deaconess Hospital - Needham

About

Hospital
Beth Israel Deaconess Hospital?eedham (BID Needham), a part of Beth Israel Lahey Health, is a licensed 58-bed acute care community hospital. BID Needham is home to a new Outpatient Clinical Center, Surgical Pavilion, the Lank Cancer Center, and BreastCare Center; additionally, the hospital has complete diagnostic facilities, a full-service Emergency Department, the Derenzo Inpatient Care Unit and Intensive Care Unit. The hospital has been recognized by several organizations for quality and safety, including five-out-of-five stars from the federal Centers for Medicare and Medicaid Services (CMS) and the 2019 American Heart Association/American Stroke Association? Get With The Guidelines Stroke Gold Quality Achievement Award.

Location

Beth Israel Deaconess Hospital - Needham
148 Chestnut St, Needham, MA
02492, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.