Look to Pediatric Associates of Malden to provide care you can trust. Since 2000, we have provided compassionate, evidence-based healthcare for children in Malden, MA, and the adjacent cities. We have experienced pediatricians and supporting staff members who are sensitive to the needs of families with diverse economic and ethnic backgrounds. We regularly review our patient satisfaction surveys conducted in the office to find out what needs to be done to further improve our service, as we strive to be the Medical Home for our patients. Our physicians are members of the Pediatric Physicians' Organization at Children's.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.