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Mill City Medical Group

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About

Medical Service OrganizationInternist
At Mill City Medical, our mission is to provide patients with exceptional medical care and quality service, while creating a friendly and comfortable environment for all our patients. Our office staff takes a personal approach to patient care. We value and respect our patients, and we encourage them to ask questions and actively participate in their health care. We also strive to provide patients with the information they need to make good lifestyle choices that aid in prevention and overall long-term health. We firmly believe that good communication and patient education are critical in making informed health care decisions, and we are committed to helping all of our patients manage their health and wellness.

Location

Mill City Medical Group
165 Thorndike St, Lowell, MA
01852, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.