GNC

Reviews

• WF

  Widner Florestal

  Aug 17, 2026
  5.0
  One of the employees, Donovan.! This guy is heaven sent. Patient, knowledgeable and very professional. As a young person his level of maturity is very impressive. I went to the GNC store in Lowell, MA looking for a product. He took the time to help and assisted me, went above and beyond, to ensure that I got exactly what I needed. If I am to ever go to a GNC place again. I would certainly return there. And highly recommend it. Don’t just take me at my word. Go in yourself. !
• IK

  Its Kevin

  Jul 13, 2026
  5.0
  Respectful manager for real
• AA

  aviree

  Jul 13, 2026
  5.0
  Kayen was great respectful worker helped me out when i needed my supplements and when they were he had them in stock🙏
• MI

  Mark Ide

  Jul 13, 2026
  1.0
  Just had the unpleasant experience of visiting this store for the first and definitely last time. My order was already paid for and available to pickup however, the store was closed when I arrived, even though it says they're open from 10-8. There was a poorly handwritten sign that said they had to get change or something. No time of return, no time that they left or possibly how long. Just sit and wait is what they're expecting. After waiting 20 minutes, I called the corporate office. They made 2 attempts to contact the store, with me on hold. Eventually, some young kid showed up in sweatpants and unlocked the door. Didn't say anything, just went about his business. Corporate asked me to stay on the line to complete my complaint, which your worker overheard and decided to ask me about a complaint and become confrontational about the situation. I asked if he was the manager and he said yes. I asked for his name and he gave me more attitude about how he doesn't have to give it to me. If that little kid truly is your "manager" then he needs some serious retraining. He needs to learn respect and how to treat customers. That's the face of your franchise? What happened to the nice shirts and pants the managers had to wear? Anyway, I look forward to hearing from corporate, especially as I'm a former manager myself. I would steer clear of this store, though.
• SC

  Stephen Carucci

  Jul 13, 2026
  5.0
  Writing this to counter the complaint on the manager by the customer in front of me. We waited 10 mins for the employee to get change from the bank. Apparently that was outrageous to him. Pretty disappointed in that Afghanistan combat veteran