This profile is uncertified and using publicly sourced data
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Business Details
About
Hospital
Holyoke Medical Center (HMC) is a 219-bed independent community hospital serving individuals and families throughout the cities and towns of the Pioneer Valley. The medical staff includes more than 375 physicians and consulting staff. Holyoke Medical Center is a nationally accredited hospital and is the first and only hospital in Western Massachusetts to obtain the prestigious accomplishment of ISO 9001:2015 Quality Management System certification. Holyoke Medical Center has received certification from DNV as a Primary Stroke Center. The hospital is the first in Massachusetts to achieve Advanced Certification in Spine Surgery from DNV. HMC also achieved the Joint Commission’s Excellent Health Outcomes for All Certification.
Location
Holyoke Medical Center
Holyoke Medical Ctr, 575 Beech St, Holyoke, MA
01040, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.