Warby Parker Derby Street Shops

Reviews

• EJ

  Ernie Joy

  4 days ago
  1.0
  She told me I had cadoracks and still let me order 600 dollars on glasses and when I got an appointment with the eye surgeon and found out that I would not need glasses after surgery I want my money back she should have told me this before I spent my money!!!
• RG

  Rosalie Gannon

  5 days ago
  3.0
  I had to go to the Warby Parker Store at Derby shop 4 times. Once it was too crowded and nobody could help me and twice there was no optician on duty either at lunch or out. My fourth trip was successful but they could not fulfill my prescription because of a prescription error. I have a call into my opthalmologist to see what is wrong with the prescription
• TR

  Tom Ritz

  Jun 27, 2026
  5.0
  Very comfortable with the stores sale people, they were courteous and professional. Great product and you can't beat the price for quality glasses.
• CM

  CHRISTINE MURPHY

  Jun 16, 2026
  5.0
  I love Warby Parker and wouldn’t go anywhere else in search of eyewear. The experience is quick and perfect! I have always been immediately approached by an associate and guided through the selections. They are very knowledgeable and personable. Today I bought a pair of reading glasses and one for distance and I was in and out in less than 5 minutes…… I loved my last frames so I repeated my choices with stronger scripts. The best part was the price. Both for only $170.00. Check them out.
• KC

  Kelley Collins

  Jun 14, 2026
  5.0
  My experience at the Derby Street Warby Parker location has been exceptional. During my first visit, Julie and Arisa provided outstanding service as they helped me navigate the challenge of rapidly changing vision caused by a chemotherapy medication. They patiently guided me through selecting new frames and worked together to expedite my glasses so I could see clearly as soon as possible. They also helped me find both prescription glasses and sunglasses that fit my needs and my budget. I can’t say enough about their knowledge, compassion, teamwork, and professionalism. When my vision changed again, I returned to the store and was fortunate to work with Chantelle and Chris. They were equally knowledgeable, caring, and committed to finding the best solution for my changing eyesight. Once again, I felt supported and confident that I was receiving excellent care. I highly recommend the Derby Street Warby Parker location. Every member of the team I’ve worked with has gone above and beyond to provide exceptional customer service during a particularly challenging time, and I am incredibly grateful for their expertise and kindness

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