At Drum Hill Primary Care, we have been committed to providing optimal, compassionate, patient-centered healthcare to those throughout the Greater Lowell community since 1999, in an open and accessible manner. We strive to promote disease prevention, health maintenance, patient education & diagnoses, and treatment of acute and chronic medical conditions. Our vision is to engage and empower patients in their care by effective communication and encouragement so that they can be an active partner in their healthcare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.