Best Fitness Chelmsford

Reviews

• RP

  Renata De Paula

  5 days ago
  5.0
  I was a member for a while but then my schedule changed and I had to cancel my membership for now and I have no problem with that,they treated me really well just like when I was there for my membership signed up,Naya was very helpful❤️ I highly recommend this Gym!!!!! Thank you Best fitness (Chelmsford team)
• JJ

  Janine

  5 days ago
  1.0
  The membership itself was fine, but trying to cancel was an absolute nightmare. The attitude from staff became condescending and dismissive the moment I explained that I was unable to come in person due to personal circumstances. Instead of simply sending an electronic cancellation form by email, I was told I had to call customer service, get transferred, and then sit waiting for nearly an hour with no answer. It’s always incredibly easy to sign up and unnecessarily difficult to cancel. The lack of empathy, poor communication, and intentionally frustrating process left a very bad impression. Customer service during cancellation matters just as much as customer service during sign-up, and this experience completely changed my opinion of the business.
• EF

  Eric Fairbrother

  May 10, 2026
  1.0
  My wife got pregnant and could no longer go to the gym so we went in to cancel the membership. They charged us a cancellation fee after her being a member for 5 years, then they charged us twice for one month of memberships. I highly recommend you avoid this gym. They have so many hidden fees, made up fees, and they take advantage of their customers. Absolutely disgusting, especially taking money from a family who really needs it right now. Will go out of my way to tell people how predatory this gym is.
• AH

  allison Hrubowchak

  May 1, 2026
  5.0
  I’ve been going to Best Fitness for over a year now, and it’s honestly become so much more than just a gym to me—it’s a community. From day one, I felt welcomed and supported, and that’s something that has kept me consistent and motivated. The environment is always clean, upbeat, and full of people who genuinely want to see each other succeed. Whether you’re just starting out or have been working out for years, it’s a place where you feel comfortable showing up and putting in the work. A huge shoutout to Marissa, one of the trainers, who has truly made such a difference in my journey. She has pushed me, believed in me, and supported me every step of the way. With her help, I was able to win the BeLean Challenge—something I never thought I could do. I honestly don’t know where I’d be without her encouragement and guidance. If you’re looking for a gym where you can grow, feel supported, and be part of an amazing community, I can’t recommend Best Fitness enough.
• BN

  brian ngaruiya

  Apr 30, 2026
  5.0
  A lot of great things to say about this facility! They really don’t call it best fitness for nothing! From the new design of the gym, new equipment, and much more, it really gives you a great feeling going into your workouts. The staff is absolutely incredible, professional, and nice. My particular favorite part about best fitness in Chelmsford is the classes they offer such as Barre, Yoga/Hot Yoga, BFitt, Spin, Zumba, and newly addition sweat and sculpt at a very great price. I highly recommend anyone who’s not only looking to further their fitness career but have a great experience while they are doing it as well to join best fitness in Chelmsford!

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