Mount Auburn Hospital offers top-level inpatient services in all medical specialties, including our Cardiac Care and Cancer Care departments, both known as centers of excellence. Each of our 217 beds are private rooms, providing you with the highest level of care and comfort. Our mission is to care for the residents of Cambridge and surrounding communities with respect and dignity. Mount Auburn Hospital is a part of Beth Israel Lahey Health, a system of hospitals and healthcare centers dedicated to making high-quality healthcare more accessible throughout Eastern Massachusetts. We are also a teaching hospital affiliated with Harvard Medical School, making significant contributions to educating the healthcare workers of tomorrow.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.