Royal Cape Cod Nursing & Rehabilitation Center, consistently rated one of the Cape’s very finest skilled nursing facilities. We are located in the Bourne village of Buzzards Bay, just north of the Bourne Bridge and the Cape Cod Canal, and within easy distance of several major roadways. Our beautiful rolling waterfront property is a former estate in the style of a Spanish villa, offering breathtaking views of picturesque Buttermilk Bay. Royal Cape Cod proudly offers an impressive list of innovative benefits, including our Cardiac Care program, offering early detection of congestive heart failure, and expert rehabilitation for a variety of clinical issues. All units are handicapped accessible, and all beds are Medicare certified.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.