Boston Vision is a private academic practice which is at the forefront of patient service and eyecare. Patients can be sure of our dedication to research, education, and innovation by reading our findings in medical journals and textbooks from our experimental studies, as well as successful surgical breakthroughs. We make sure to create a space at our Brookline location that provides the highest level of patient satisfaction. This is done by measuring and tracking surgical outcomes, any complications, patient flow, the wait times, and check the overall experience that each patient had.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.