The Boston Children's Hospital Inpatient Psychiatry Service (IPS) is located at both the Longwood and Waltham campuses of Boston Children's Hospital. At Longwood, a 16-bed, secure inpatient psychiatric unit is located on the fifth floor of the Bader building, known as Bader 5 - IPS. At Waltham, a 12-bed, secure inpatient psychiatric unit is located in the west wing of the main building, known as 5 West - Waltham - IPS. Both units are licensed by the Massachusetts Department of Mental Health.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.